Phronesis Tours

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Data Protection

Compliant with Kenya Data Protection Act, 2019

Secure Storage

Your information is protected with industry-standard security

Transparency

Clear information about how we use your data

Your Rights

Full control over your personal information

Phronesis Tours is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a booking, or travel with us. We comply with the Kenya Data Protection Act, 2019.

Information We Collect

We collect personal details to provide you with exceptional safari experiences and fulfill our legal obligations. The information we collect includes:

Personal Information

Technical Data

How We Use Your Information

We use your data to:

Process and manage your safari bookings

We need your details to confirm reservations, issue invoices, and manage your safari itinerary

Communicate with you about your trip

Sending booking confirmations, pre-departure information, and travel updates

Coordinate with suppliers

Sharing necessary information with lodges, airlines, and transport providers

Comply with legal requirements

Meeting obligations under Kenyan law and international travel regulations

Improve our services

Analyzing feedback and usage patterns to enhance your experience

Send relevant updates

Marketing communications with your consent where required

Sharing Your Information

We may share necessary information with trusted third parties to fulfill your booking:

Trusted Partners Include:

✓ We do not sell your data to third parties

Data Security and Retention

Security Measures

We use reasonable security measures to protect your information, including:

Your Rights

Under the Kenya Data Protection Act, 2019, you have the following rights:

Right to Access

Request a copy of the personal data we hold about you

Right to Correction

Request correction of inaccurate or incomplete data

Right to Deletion

Request deletion of your personal data (subject to legal requirements)

Right to Object

Object to processing of your data for marketing purposes

To exercise these rights or raise a complaint, contact us at privacy@phronesistours.com

Cookies

Our website uses cookies to improve your experience. Cookies are small text files stored on your device that help us:

You can manage cookie preferences via your browser settings. However, disabling cookies may affect website functionality.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted on our website. We recommend reviewing this policy periodically.

Your Consent

By using our services or providing your information, you consent to the practices described in this Privacy Policy.

Privacy Questions or Concerns?

We’re committed to protecting your privacy. If you have any questions about this policy or how we handle your data, please don’t hesitate to contact us.